Restaurant Systems & Procedures

Restaurant operations manuals for consistent, profitable execution

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From multi-unit chains to independent operations, hotels, golf courses and bars, we have worked with over 1,250 clients since 2001

You may have the best concept, menu, and decor—but without proper systems and procedures, you can’t operate at the top of your game.

  • Ensure flawless execution with proven systems and procedures that keep your restaurant running smoothly, even when you're not there. Our expertise spans over 500 restaurants, helping teams operate at a 10/10 level while maximizing efficiency and profitability.

  • Maximize profitability with tight fiscal controls and proven systems that prevent losses from waste, overstaffing, and theft. Without them, restaurants can lose up to 5% of sales—$100,000 on a $2 million operation.

  • Growth requires repeatability. Documented systems and procedures allow restaurants to maintain standards across locations, teams, and leadership changes without sacrificing guest experience.

Want to learn how our team can help you create efficient systems & procedures?

Each manual is customized to your operation and built to support training, accountability, and consistent execution across front- and back-of-house systems.

  • Lions's Head Restaurant

    "It was a pleasure to work with the team at Fifteen Group. We took a pub that had existed for 50 years and successfully launched a new one twice the size. Chris and Steve helped us look at our existing processes and menu and develop new ones based on industry best practices while providing us a clear plan of how to get where we needed to be. I hope we get a chance to work together again!"

    — Mike Hage

  • Logo for Dedicate Healthy Kitchen and Meal Prep with text and a leaf and fork design.

    "We engaged The Fifteen Group to help us improve our operational efficiency. Supportive throughout the process, their team was highly effective in helping us develop smart systems and procedures, better accountability and standardized staff training programs. Our new health and safety protocols—vital in today’s environment—and inventory management systems have changed the way we operate. Our team, from management to front of the house to the kitchen, is thrilled about the improvements."

    — Heather St. Croix

  • Spartan helmet graphic with laurel wreath in circle

    "The fifteen group was amazing. Very helpful and always there when needed. Always just a phone call away to answer any questions. Innovative systems that help with all aspects of the restaurant. Chris is very well at navigating the system and helping to teach how to use it effectively."

    — Tammy Daoust