Client Testimonials
See how we’ve helped restaurant operators achieve their goals.
From quick-service operations to fine dining establishments to nightclubs and bars, we’ve seen it all. Since 2001, we’ve worked with over 1,000 foodservice operations - and generated quite a few happy clients!
Hear what our clients have to say about working with The Fifteen Group:
“Through their Opening Hand Holding package, The Fifteen Group developed a clear concept, strategy and execution plan for Linx. Their team took a hands-on approach to ensure that all elements of our business were solidified prior to opening, such as menu development, kitchen design, branding and service training. This all-encompassing project removed the guess-work out of the enormous task of opening a restaurant - it was especially beneficial to have The Fifteen Group teams’ expertise on board with us through the entire process given that the two of us are new to the hospitality industry.”
“The team at The Fifteen Group was truly essential in helping us solidify our vision and setting us up for success. Starting with a solid Business Plan, which was vital to achieving our financing objectives, through to working with their chef consultants to create a first-class menu for our concept, they provided a high level of commitment and support throughout the entire opening process and launch. I would recommend The Fifteen Group to any operator that wants to create their own restaurant concept and open right.”
“Doing a kitchen concept refresh in the middle of the COVID-19 pandemic was a big risk, but needed to be done. We needed to take our customer experience to the next level when our doors reopened. The Fifteen Group redesigned our kitchen to maximize output from a tiny kitchen to a large restaurant and built us a menu that was exciting for our customers and achievable for our team.”
“Working with The Fifteen Group has allowed us to take our business to the next level in terms of profitability and efficiency. Their menu engineering expertise has been hugely beneficial to the Cafe’s operation by strengthening our offerings and profit model. The patience and care they put into our staff recruitment process have set us up for success in the long term, with a strong, productive team able to better serve our guests. Their work has been invaluable to every aspect of our business.”
“We engaged The Fifteen Group to help us improve our operational efficiency. Supportive throughout the process, their team was highly effective in helping us develop smart systems and procedures, better accountability, and standardized staff training programs. Our new health and safety protocols—vital in today’s environment—and inventory management systems have changed the way we operate. Our team, from management to front of the house to the kitchen, is thrilled about the improvements.”
“Five years back, I decided to share my decision to open a pizzeria with Alex Fraser. I had a promising project, a great heart but a small business. The Fifteen Group and its reputation and quality made me want to have them by my side to guide me and help me build, from scratch, what I had in mind. With tremendous generosity, even though I was small, they accepted the challenge. It was a long run. But I had Alex Fraser, Chef Tim Cuff, and the most excellent professional by my side, Carmen MacKeage. She has been the rock for L’ONORE Pizza. The Fifteen Group helped me in every step, and I look forward to continuing with our partnership. We will certainly reach a higher place together.”
“It was a pleasure to work with the team at Fifteen Group. We took a pub that had existed for 50 years and successfully launched a new one twice the size. Chris and Steve helped us look at our existing processes and menu and develop new ones based on industry best practices while providing us with a clear plan of how to get where we needed to be. I hope we get a chance to work together again! ”
“We’ve used The Fifteen Group for two projects - menu costing and a rather custom accounting project, and both times we’ve been impressed with the results. David and his team took the time to understand our needs and proposed a succinct roadmap for accomplishing the goals we set to achieve in a specific timeframe and within a reasonable budget. The Fifteen Group gets restaurants and I have no doubt they can help you streamline your operations to achieve maximal efficiency!”
“I have worked directly with David Hopkins, Alex Fraser, and Stephen Hamelin in different aspects of the restaurant. It is clear that the group as a whole has tremendous knowledge around the business of restaurants and has been extremely professional.”